„While most leadership books try to answer the question ‘what is good leadership?’, this book is different. It starts with the question ‘how can you learn to lead?’ and is about more then just technical skills.” Call Centre Focus „In a splendid, humorous yet non-patronising way Owen focuses on how to learn to lead rather then learning about the processes and theories of leadership.” Professional Manager
Adauga in cosul de cumparaturi.
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